Effective Date: 19 July 2026

DISTINGSTYLE LTD (“DistingStyle”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit distingstyle.com, contact us, create an account, or purchase our products.

1. Company Information

DISTINGSTYLE LTD is the controller responsible for the personal information described in this Privacy Policy.

Company Name: DISTINGSTYLE LTD
Company Number: 17062339
Registered in: England and Wales

Registered Address:
157 Woodcock Lane
Northfield
Birmingham B31 1BU
United Kingdom

Privacy Contact:
support@distingstyle.com
admin@distingstyle.com

2. Personal Information We Collect

Depending on how you interact with our website, we may collect:

  • Your full name
  • Email address
  • Telephone number
  • Billing and shipping addresses
  • Account and login information
  • Order, payment, refund, and transaction information
  • Product preferences and shopping-cart activity
  • Messages and information submitted through contact forms
  • Communications with our customer-support team
  • IP address
  • Browser, device, and operating-system information
  • Cookie identifiers and consent preferences
  • Website usage, analytics, and interaction data
  • Information required for shipping, customs, fraud prevention, and legal compliance

We do not intentionally collect special-category personal information, such as health, biometric, religious, or political information.

3. How We Collect Your Information

We may collect personal information:

  • Directly from you when you place an order, create an account, contact us, or submit a form
  • Automatically through cookies and similar technologies
  • From payment providers after a payment is completed or attempted
  • From shipping and delivery providers
  • From analytics, advertising, and fraud-prevention services, where permitted
  • From publicly available sources where lawful and necessary

4. How We Use Your Information

We may use personal information to:

  • Process, manage, and fulfil orders
  • Arrange shipping, delivery, customs clearance, returns, and refunds
  • Process and verify payments
  • Create and manage customer accounts
  • Provide customer service
  • Respond to enquiries and requests
  • Send order confirmations and service-related updates
  • Prevent fraud, misuse, and unauthorised activity
  • Maintain the security and functionality of our website
  • Analyse and improve our website, products, and services
  • Measure website performance and customer engagement
  • Display or measure advertising where consent has been provided
  • Maintain financial, tax, and company records
  • Establish, exercise, or defend legal claims
  • Comply with legal and regulatory obligations

5. Lawful Bases for Processing

Under UK data-protection law, we rely on one or more of the following lawful bases:

Contract: When processing is necessary to fulfil an order, arrange delivery, provide customer support, or take steps requested before a purchase.

Legal obligation: When we must retain financial records, comply with tax or company law, respond to lawful requests, or meet other legal requirements.

Legitimate interests: When reasonably necessary to operate and secure our business, prevent fraud, improve our services, and protect our legal rights, provided those interests do not override your rights.

Consent: When you choose to accept non-essential cookies, receive optional marketing communications, or consent to another specific use of your information.

You may withdraw consent at any time. Withdrawal does not affect processing that was lawful before consent was withdrawn.

6. Payments

Payments are processed by trusted third-party payment providers.

We do not directly store your complete payment-card number, card-security code, or online-banking credentials. Payment providers process this information under their own privacy and security policies.

We may receive limited payment-related information, such as payment status, transaction reference, payment method, and fraud-check results.

7. Sharing Your Information

We may share personal information where necessary with:

  • Payment-processing providers
  • Banks and financial-service providers
  • Shipping, courier, delivery, and logistics providers
  • Customs authorities and other government bodies
  • Website-hosting, ecommerce, security, and technical-support providers
  • Email and customer-communication providers
  • Analytics providers
  • Advertising and social-media platforms where consent has been provided
  • Professional advisers, including accountants, legal advisers, and insurers
  • Regulators, law-enforcement bodies, courts, or public authorities where required
  • A buyer, investor, or successor if our business or assets are reorganised, sold, or transferred

Our service providers are only authorised to use personal information as necessary to provide their services or comply with the law.

We do not sell personal information.

8. Cookies and Similar Technologies

Our website uses cookies and similar technologies for functionality, preferences, analytics, and marketing.

Strictly necessary cookies may be used without consent where they are required for the website, shopping cart, checkout, security, or consent-management system to function.

Preferences, statistics, and marketing cookies are only activated after you provide consent through our cookie banner.

You may accept, deny, or customise non-essential cookies. You can change or withdraw your consent at any time through the Manage Consent control displayed on our website.

For information about individual cookies, their purposes, and retention periods, please see our Cookie Policy.

Simply continuing to browse the website does not constitute consent to non-essential cookies.

9. Analytics, Advertising, and Social-Media Services

Where you provide consent, we may use services such as Google Analytics, Meta, and Pinterest to understand website usage, measure performance, and evaluate advertising.

These services may collect device information, cookie identifiers, IP-address information, website interactions, and conversion events.

Non-essential analytics and marketing technologies are controlled through our consent-management system and should not be activated unless the appropriate consent has been provided.

10. International Transfers

Some providers may process or store personal information outside the United Kingdom.

Where a restricted international transfer takes place, we require an appropriate legal mechanism, such as UK adequacy regulations, the UK International Data Transfer Agreement, the UK Addendum to approved contractual clauses, or another safeguard permitted by UK data-protection law.

You may contact us for more information about the safeguards relevant to your personal information.

11. How Long We Keep Information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including legal, accounting, tax, security, and dispute-resolution requirements.

In general:

  • Order, invoice, and transaction records may be retained for at least six years where required for company, accounting, or tax purposes.
  • Customer-service and enquiry records may normally be retained for up to two years after the last communication, unless a longer period is necessary.
  • Account information may be retained while the account remains active and for an appropriate period after closure.
  • Marketing information is retained until you unsubscribe or withdraw consent, subject to a limited suppression record.
  • Cookie and consent records are retained according to the periods stated in our Cookie Policy.
  • Security and technical logs are retained only for an appropriate period based on security and operational requirements.

We may retain information for longer where required by law, an investigation, a dispute, or a legal claim.

12. Data Security

We use reasonable technical and organisational measures designed to protect personal information against unauthorised access, disclosure, misuse, alteration, loss, or destruction.

These measures may include access controls, secure connections, account protection, software updates, security monitoring, backups, and the use of trusted service providers.

No method of internet transmission or electronic storage is completely secure. We therefore cannot guarantee absolute security.

13. Your Data-Protection Rights

Depending on the circumstances and the lawful basis used, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate or incomplete information
  • Request deletion of your information
  • Request restriction of processing
  • Object to certain processing
  • Request transfer of information you provided
  • Withdraw consent at any time
  • Object to direct marketing
  • Make a complaint to a data-protection authority

These rights may be subject to legal conditions and exceptions.

To exercise a right, contact support@distingstyle.com. We may request reasonable information to verify your identity before responding.

14. Marketing Communications

Where required, we will only send optional electronic marketing communications with your consent.

You may unsubscribe at any time by using the unsubscribe option included in the communication or by contacting support@distingstyle.com.

We may still send necessary service messages concerning orders, payments, deliveries, security, or changes affecting an existing transaction.

15. Children’s Privacy

Our website and products are not directed at children, and we do not knowingly collect personal information from children without appropriate authorisation.

If you believe a child has provided personal information to us improperly, please contact us so we can investigate and take appropriate action.

16. Automated Decision-Making

We do not currently use personal information to make solely automated decisions that produce legal or similarly significant effects.

Payment providers and fraud-prevention services may conduct automated risk checks under their own policies.

17. Complaints

Please contact us first if you have concerns about how we handle your personal information so that we can try to resolve the matter.

You also have the right to complain to the UK Information Commissioner’s Office:

Information Commissioner’s Office
Website: https://ico.org.uk/make-a-complaint/
Telephone: 0303 123 1113

18. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes to our services, legal obligations, technology, or business practices.

The latest version will be published on this page with an updated effective date. We encourage you to review this policy periodically.

19. Contact Us

For privacy-related enquiries or requests, contact:

DISTINGSTYLE LTD
157 Woodcock Lane
Northfield
Birmingham B31 1BU
United Kingdom

Email: support@distingstyle.com
Alternative Email: admin@distingstyle.com
Website: https://distingstyle.com